Services
I work with organizations to design practical training programs that address real performance challenges, from onboarding new hires to helping teams build the knowledge and skills they need to succeed.
Explore the services below to see how we can strengthen training within your organization.
1. Training Strategy Consultation
If you are unsure what kind of training your team needs, or if you want expert guidance before investing in a larger training project, a Training Strategy Consultation can help bring clarity to your next steps.
During this focused session, we explore your current challenges, identify possible performance gaps, and discuss practical solutions tailored to your organization.
What’s included:
A 2-hour live consultation session
Discussion of your current training or performance challenges
Exploration of possible root causes behind the issue
Expert recommendations for the best training approach
Clear next-step guidance for moving forward
This service is ideal for organizations that want to make informed decisions about employee training or onboarding.
2. Employee Onboarding Program Design
A strong onboarding experience helps new hires understand their role, learn key processes, and start contributing with confidence. When onboarding is informal or inconsistent, new employees may take longer to ramp up and critical information can be missed.
I design structured onboarding programs that help organizations create a clearer, more supportive introduction for new team members.
What’s included:
Structured onboarding program design
Role-based onboarding learning paths
Onboarding checklists for managers and employees
Training materials for new hires
Job aids and reference resources
A 30-60-90-day onboarding structure
NOTE: Final scope may vary depending on your organization’s needs.
The result is a more consistent onboarding experience that helps new employees become productive sooner.
3. Custom Employee Training Programs
Every organization has unique training needs based on its workflows, systems, and roles. Off-the-shelf training rarely addresses the specific knowledge and skills employees need to perform effectively.
Custom Employee Training Programs are designed around your organization’s real work environment and performance goals.
What’s included:
Training needs analysis
Custom learning program design
Role-specific employee training modules
Software or process training
Compliance or policy training
Video-based learning or interactive training content
Job aids and supporting resources
NOTE: Final scope may vary depending on your organization’s needs.
These training programs help ensure employees have the clarity, skills, and support needed to perform their roles effectively.
4. Customer Training Programs
When customers understand how to use your product effectively, they experience value sooner and require less ongoing support. Clear customer training can significantly improve product adoption and user confidence.
I design customer training programs that help users learn your product or platform in a structured, easy-to-understand way.
What’s included:
Customer onboarding training
Product education modules
Step-by-step tutorials and walkthroughs
Video-based training content
Learning resources for key product workflows
Structured customer learning paths
NOTE: Final scope may vary depending on your organization’s needs.
Well-designed customer training helps users gain confidence with your product while reducing unnecessary support requests.
“Anu is a true pro - she helped us design and launch an onboarding program for all new employees that was super helpful to all new employees (most of them said they were impressed with it and that it set them up for success).”
— BOZIDAR JOVICEVIC, CLIENT
Ready to Improve Your Business’s Onboarding and Training Programs?
Let’s talk about your goals and explore how a structured training solution can support your team’s performance and growth.